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How do I handle a return item?
Are your products guarantee?
Return policy for broken or defective item?
Policy for non-defective and non-broken item?
Shipments insured?
How long does shipping take?


How do I handle a return item?
If you want to return an item you purshesd for Great Deals Nice Things and we will email you the instruction on how to return the shipment. Please Note write your Order ID number on the outside of the box so we can trace it back to you. Once we receive the return, we will credit your account and notify you by email. Remember to contact us first in the case of broken or defective items. Because all shipments are insured by us, we may not require a return if the item is broken or defective. Read below for the policies on different types of returns.

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Are your products guarantee?
Yes. We guarantee that all of our products will be free from defect and will be as pictured and described on our website. If you receives a product that does not meet our guarantee, we will ship a free replacement at no charge to you or credit your account. Certain items may have an additonal warranty from the manufacturer. If this is the case, it will be stated in the description.

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Return policy for broken or defective item?
you receive a broken or defective item, please contact us immediately. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. Do not return merchandise without contacting us first. Sometimes if you can see the damage you can send us a picture of the damage and we may be able to ship a replacement without requiring a return. Otherwise, we will have to mail pre-paid return shipping labels and wait for the item to be returned to us before we can issue a refund or exchange.

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Policy for non-defective and non-broken item?
you receive a broken or defective item, please contact us immediately. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. Do not return merchandise without contacting us first. Sometimes if you can see the damage you can send us a picture of the damage and we may be able to ship a replacement without requiring a return. Otherwise, we will have to mail pre-paid return shipping labels and wait for the item to be returned to us before we can issue a refund or exchange.

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Shipments insured?
Yes, insurance is included in the cost of our shipping rates.

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How long does shipping take?
UPS ground please allow 7-10 business days. Orders are usually shipped from our warehouse within 2 business days. The above times are estimates from the day you place your order.

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Last Updated: 14 Jul 2017 03:45:45 PDT home  |  about  |  terms  |  contact
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